Jade Neivens-Brown
Founder
Meet the team
The people behind Provisions Plus+
Hover or tap a card to read a little more about each of us.
Jade Neivens-Brown
Founder
Jade founded Provisions Plus+ after years working across Alternative Provision, and leads on quality, accreditation and strategy for providers, schools and Local Authorities.
Chelsea Mallabone
Community Operations and Growth Manager
Chelsea Mallabone
Community Operations and Growth Manager
Chelsea works alongside providers through quality assessment and accreditation, helping settings evidence the brilliant work they already do.
Sheila Neivens
Finance Manager
Sheila Neivens
Finance Manager
Sheila keeps the numbers straight so the rest of the team can get on with supporting providers and families.
Jessica Love
Marketing Lead
Jessica Love
Marketing Lead
Jessica looks after everything you see and hear from us, from campaigns and events to the stories we tell about the sector.
Kirsty Scattergood
Business Support
Kirsty Scattergood
Business Support
Kirsty provides administrative support across the team, helping to keep day to day operations organised and running smoothly.
Neil Harrison
Compliance Officer
Neil Harrison
Compliance Officer
Neil supports our compliance, quality assurance and Best Practice Reviews, helping providers understand expectations and strengthen their day-to-day practice.
Shane Brown
Health & Safety Officer
Shane Brown
Health & Safety Officer
Shane is IOSH trained for health and safety and leads AP-specific Health & Safety Assessments and the Safe Provision Accreditation, helping providers build safe, proportionate environments for the young people they support.
15 years in, still here to make things better.
“Provisions Plus+ wasn’t built from a grand plan. It grew from a moment that just clicked — and a belief that Alternative Provision can be life-changing when it’s done properly.”
Jade Neivens-Brown
The journey
From volunteer to founder.
My journey into education didn’t start with a grand plan. It started 15 years ago as a volunteer with a training provider, where I was first introduced to Alternative Provision. Something about it just clicked. I saw the difference it could make for young people who didn’t fit the traditional system, and from that point on, I knew this was where I wanted to be.
Over the years, that early spark grew into a real passion. I’ve worked across different roles in education, always with the same focus - improving the quality and accessibility of Alternative Provision so that it genuinely works for the young people who need it most.
Before launching Provisions Plus+ in September 2024, I spent seven years coordinating and managing a service on behalf of a Local Authority. It was a well-respected, established Alternative Provision framework, and being part of that gave me invaluable experience. I worked closely with schools, providers, and professionals - developing programmes, building relationships, and making sure the support in place wasn’t just good on paper, but meaningful in practice.
THE TEAM
On siteHigh-quality Alternative Provision can be life-changing when it’s done properly.
Milestones
A path shaped by real experience.
- 15 years ago
Where it began
Started as a volunteer with a training provider - first introduced to Alternative Provision. Something just clicked.
- 7 years
Local Authority service
Coordinated and managed a respected, established AP framework - working with schools, providers and professionals.
- Sept 2024
Provisions Plus+ launches
Built to close the gaps - raising standards across AP and making it safe, structured and properly understood.
Why we’re here
We’re not here to tick boxes.
I started Provisions Plus+ because I could see the gaps. I’d seen where things worked well, but also where they didn’t. I wanted to create something that raised the standard - something that made Alternative Provision feel safe, structured, and properly understood by everyone involved, from Local Authorities to schools to providers.
We’ve built a service around real experience, with a clear, high-quality model that supports Local Authorities to feel confident in the provision they’re commissioning. But we don’t stop there. We work directly with training providers, helping them set up, grow, and deliver education that truly makes a difference. We also support schools - especially around Ofsted - helping them feel prepared, informed, and confident in how they use and manage Alternative Provision.
Real experience
A service built on years of hands-on work - not theory, not box-ticking.
Right support, right time
Every young person deserves the right support, in the right environment, at the right moment.
Better, together
Working with LAs, schools and providers so the whole system pulls in the same direction.
Partners
Working with people we trust.
We partner with organisations that share our commitment to high-quality, safe and learner-centred Alternative Provision. Flip through the pages to see how each one connects with Provisions Plus+.
Partner
Hapio
What they do
Hapio Journey is the student journey platform for UK alternative provision. From the first referral to the final step back, one login carries the whole of it — referral, assessment, induction, provision plan, sessions and attendance, drivers and targets, reintegration and the monthly report. It doesn't just record the work, it tells your team what to do next, with the reason shown for every recommendation.
How it ties in with Provisions Plus+
Provisions Plus+ acted as a review partner throughout the development of Hapio Through our role as a review partner, Provisions Plus+ provided professional insight and feedback on Hapio’s development, drawing on our understanding of effective AP practice, quality assurance and the standards required to support providers. This helped ensure that Hapio was developed with the AP sector at its core, rather than adapting a generic solution to meet its needs.
What you get
In collaboration with Hapio, Provisions Plus+ members have full access to Hapio Assure
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Every young person deserves the right support, in the right environment, at the right time.
And that’s exactly what we’re here to do.